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Free shipping in Italy and San Marino for orders over €98.
Free shipping within the EU for orders over €198.

The promotion does not apply to remote areas or to particularly heavy and/or bulky products. The order amount is net of VAT. Free shipping can be combined with other current offers (e.g. coupons), but is not applicable for heavy or bulky goods.

We offer some of the fastest delivery times in the tattoo and piercing supply industry. Delivery is within 24–48 hours for mainland Italy and 48–72 hours for the islands.

For orders sent outside Italy, estimated delivery times are shown at checkout according to the delivery service you choose. Delivery times are approximate. Couriers do not collect or deliver goods on Saturdays and Sundays.

Our team dispatches orders received and paid for by 5:00 p.m. for Italy and by 2:00 p.m. for all other countries on the same day. After that time, orders are shipped the next business day (orders received on Friday afternoon are shipped on Monday).

You will receive a tracking link as soon as we hand the shipment over to the courier.

Shipping costs are charged to the customer and vary depending on the weight, volume and value of the order. They also include handling and packaging costs.

We choose the fastest, safest and most economical solution for your shipment. Shipping costs are automatically calculated at checkout based on the volumetric weight of the order.

For non-European countries, taxes levied by customs in the destination country are charged to the customer upon delivery. It is impossible for us to estimate additional charges and we strongly recommend that you check import laws and tax rates for tattoo equipment before completing a purchase.

If a customer refuses to pay tax and decides to return the package, all costs for returning the goods, including customs clearance, will be deducted from the payment received prior to refund.

Yes, you can pay cash on delivery (COD). We do not accept cheques — cash only.

Goods leave from our Italian warehouse. You will not incur customs taxes or additional charges when purchasing from any European country.

No, there is no minimum order quantity.

There are two simple ways to order: via our website or by email at info@bodysupply.com. We do not accept telephone orders.

All prices are quoted in €. Prices and offers may be subject to change without notice.

For orders shipped within Italy, the site charges 5% or 22% VAT depending on the type of product.

For orders shipped within Europe, VAT is not charged automatically if you have provided a valid VAT number (you can verify it at https://ec.europa.eu/taxation_customs/vies/#/vat-validation). Otherwise, the VAT rate applicable in the destination country is charged.

For orders shipped outside Europe, VAT is not charged on the site — you pay the tax directly to customs.

Unless otherwise agreed, payment is in advance. We accept cash on delivery, credit card, PayPal, bank transfer and Klarna (payment in 3 instalments at zero interest).

By our policy we do not sell to private consumers. The purchaser warrants that products are for professional use only. Therefore, protections under the Consumer Code (Legislative Decree 206/2005), such as the extension of warranty up to 24 months and the right of withdrawal, do not apply.

Our jewellery is sold to professionals acting in the exercise of their entrepreneurial, commercial, craft or professional activity and not to the final consumer.

Contact us within 21 calendar days after delivery. Whatever the reason, you can return one or more products you are not satisfied with, provided that:

- the products are new, in working order, undamaged, packed in their original packaging and include all accessories;
- packages are complete (we do not accept boxes of 50 needles with 49 needles, for example);
- products are resalable (do not write on, mark, tear, bend or break the packaging);
- return costs are at your expense;
- the items are not jewellery, audiovisuals or books.

We reserve the right to verify the conditions of the return before issuing a credit note or refund.

Report the problem to us within 8 calendar days after delivery if you receive a damaged product that does not work right away (DOA), or a product with characteristics that differ from those described on the website.

In this case, at our expense, we will immediately replace the product with a new one or refund your purchase in full.

Unless extended warranties are indicated on the individual product page, the warranty period is 12 months from the date of purchase. If a product has a defect or stops working within 12 months, repair costs will be borne by us.

Return the product to us with shipping paid by you, together with proof of purchase.

The warranty lapses when:

- the malfunction is caused by the customer;
- abnormal use has been made of the product, or the product has been used for an unintended purpose;
- parts are subject to normal wear and tear or are part of normal maintenance (e.g. batteries, cables).

For requests made after the expiry of the warranty period, we will be happy to support you in repairing the goods, but repair and shipping costs will be borne entirely by you.

We will immediately ask the manufacturer if the damage is repairable and, if so, obtain an exact quote to inform you of the repair costs quickly.